Frequently Asked Questions


Click on any question below for an instant answer. For additional questions or clarification, please contact PDI's Program Coordinator, Madison Goodman.

  1. What is the difference between a flex course and a semester course?
  2. What are my course completion documentation options?
  3. How many courses can I enroll in? Is there a timeline minimum?
  4. If I register today, how long do I have to wait before I can begin my course?
  5. If I have questions, who do I contact?
  6. What is the refund policy?
  7. Is the course resource book required?
  8. Are PDI courses approved by my district/state?

What is the difference between a flex course and a semester course?

Course content is identical between flex courses and semester courses. The main difference between the two options is that you can take up to one year to complete a flex course, whereas you must be finished by the end of the semester for a semester course. The other difference is that a flex course has five online tests and five written assignments. A semester course has seven written assignments. Both options are approved for post-baccalaureate (graduate) credit from UC San Diego Extension.

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What are my course completion documentation options?

The documentation you need depends on your particular state or school district requirements. The Professional Development Institute offers two options to document completion of your online course. Register for a PDI course plus university credit if your district/state requires that you present an official university transcript to document course completion. It takes approximately two to three weeks to receive your official transcript once your grade has been submitted to the university. Not all teachers are required to have a university transcript to document course completion. So, PDI offers the option of obtaining an official PDI grade report. For more detailed information about PDI Grade Reports, click here.

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How many courses can I enroll in? Is there a timeline minimum?

We understand that online training is designed to be flexible and work with your schedule. However, to maintain the integrity of our courses and the online educational experience, PDI and UC San Diego Extension have specific completion timelines. You may register for as many courses as you wish. However, in order to fully absorb the content of the online course, you must spend at least three weeks to complete EACH of your PDI courses. Remember, these guidelines apply to each course. So, if you are taking two courses, you must spend a total of six weeks in the courses (three weeks PER course). The timeline begins from the day you register and runs consecutively, not concurrently, when taking multiple courses.

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If I register today, how long do I have to wait before I can begin my course?

Once you register, you will receive your course access information and instructions within 24 business hours. If you do not receive your course information within 24 business hours, please check your e-mail junk/spam folders. If you are using a district e-mail address, there may be a firewall that is preventing PDI's e-mails from getting through. If this is the case, please contact PDI's Program Coordinator, Madison Goodman, at madison@webteaching.com with a personal e-mail address.

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If I have questions, who do I contact?

Most questions can be answered using information on the PDI website. However, for additional information, please feel free to contact PDI's Program Coordinator, Madison Goodman, at madison@webteaching.com. You will receive a response within 24 business hours. Or, you can call PDI at 949-263-4931.

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What is the refund policy?

The following policy applies to refunds for online courses:

  • Within 24 hours of registration/No access or participation in course/Full refund
  • After 24 hours of registration/No participation in course/Full refund LESS $50 processing fee per course (only if refund request is within 7 days of registration)
  • Participation in course/No refund
  • There are no refunds for semester courses in the last three weeks of the course
  • No course changes after 7 days from purchase.

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Is the course resource book required?

The modestly-priced course textbook is required for the course. The final assignment for the course is based on your reading of this required text. PDI provides direct links for purchase through Amazon which can be located on the course details page at the PDI website as well as the course syllabus within the course. You can find the Amazon link to every course textbook on the PDI Course Booklist page. However, you are welcome to get the book anywhere you wish.

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Are PDI courses approved by my district/state?

Each district and state has its own requirements for acceptance of professional development courses. PDI is happy to provide you with a detailed syllabus to submit to your district or state for approval prior to registering for a course. Click here for a letter you can provide to your district or state with details about PDI. Click here for a letter from UC San Diego Extension Assistant Dean, Dr. Morgan Appel, regarding credit that you can provide to your district or state.

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