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Frequently Asked Questions
Click on your question for an instant answer. For additional questions or clarification, please contact Julee Ho at julee@webteaching.com.
- What is the difference between a flex course and a semester course?
- What are my course completion documentation options?
- How many courses can I enroll in?
- If I register today, how long do I have to wait before I can begin my course?
- If I have questions, who do I contact?
- What is the refund policy?
What is the difference between a flex course and a semester course?
Course content is identical between flex courses and semester courses. The main difference between the two options is that you can take up to one year to complete a flex course, whereas you must be finished by the end of the semester for a semester course. The other difference is that a flex course has five online tests and four written assignments. A semester course has six written assignments.
What are my course completion documentation options?
The documentation you need depends on your particular state or school district requirements. The Professional Development Institute offers two options to document completion of your online course. Register for a PDI course plus university credit if your district/state requires that you present an official university transcript to document course completion. Not all teachers are required to have a university transcript to document course completion. So, PDI offers the option of obtaining an official PDI grade report.
How many courses can I enroll in?
We understand that online training is designed to be flexible and work with your schedule. However, to maintain the integrity of our courses and the online educational experience, PDI and its university affiliate have specific completion timelines. In order to fully absorb the content of the online course, you must spend at least three weeks to complete EACH of your PDI courses. Remember, these guidelines apply to each course. So, if you are taking two courses you must spend a total of six weeks in the courses (three weeks PER course). The timeline begins from the day you register and runs consecutively, not concurrently, when taking multiple courses. (Note that from June through August, you must spend two weeks per course.)
If I register today, how long do I have to wait before I can begin my course?
Once you register, you will receive your course access information and instructions within 24 business hours. If you do not receive your course information within 24 business hours, please check your e-mail junk/spam folders. If you are using a district e-mail address, there may be a firewall that is preventing PDI's e-mails from getting through. If this is the case, send an e-mail message to Julee Ho, PDI's Education Coordinator (julee@webteaching.com) with a personal e-mail address instead.
If I have questions, who do I contact?
Most questions can be answered using information at the PDI website. However, for additional information, please feel free to contact Julee Ho at julee@webteaching.com. You will receive a response within 24 business hours. Or, you can call PDI at 714-666-1760.
What is the refund policy?
The following policy applies to refunds for online courses:
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Within 24 hours of registration/No access or participation in course/Full refund
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After 24 hours of registration/No participation in course/Full refund LESS $40 processing fee (only if refund request is within 7 days of registration)
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Participation in course/No refund
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There are no refunds for semester courses in the last three weeks of the course
